Getting help & reporting issues

Contact support

Run /support and enter a description using the required message option. HalloweenBot checks that it can send you a direct message before opening a ticket.

Before you submit: Allow DMs from the bot, explain which feature isn't working, and describe what happened and what you expected.

Other reporting commands

Command	Use it for
/bugreport	A general bug or unexpected behaviour
/reportcountdownissue	A missing or incorrect daily countdown
/reporteventissue	A Halloween event problem
/status	Checking service status

You can also visit SeasonalBots Status to check for known incidents.

Please avoid sharing passwords, authentication tokens or other sensitive information in support messages.