Privacy Policy

1. Introduction

At SeasonalBots, including HalloweenBot, ChristmasBot, EasterBot, and future SeasonalBots products, your privacy is important to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Discord bots, dashboard, website, premium services, and related platforms.

By using SeasonalBots services, you agree to this Privacy Policy.

2. Consent

By accessing or using SeasonalBots services, you consent to the collection and use of information in accordance with this Privacy Policy.

3. Information We Collect

Automatically Collected Information

• Discord User ID and username
• Guild (server) IDs where our bots are used
• Command usage and interaction statistics
• Event participation data and scores
• Timestamps of interactions
• IP address where legally permitted
• Browser and device information

Account Information

• Discord User ID
• Username and display name
• Avatar URL
• Email address (if provided by Discord)
• Discord permissions required for dashboard access

Dashboard & Server Information

• Linked Discord server information
• Server names, IDs, and icons
• Bot configuration settings
• Premium entitlement information
• Linked SeasonalBots services

Premium & Billing Information

• Subscription status
• Premium service purchased
• Associated Discord server or guild
• Stripe Customer ID
• Stripe Subscription ID

SeasonalBots does not store full payment card details. Payments are securely processed by Stripe.

Information You Provide

• Custom bot settings and preferences
• Support requests and messages
• Feedback and bug reports
• Event configurations
• Wishlist and community submissions

4. How We Use Your Information

• Provide, operate, and maintain SeasonalBots
• Authenticate users through Discord
• Manage dashboard permissions and access
• Provide premium subscriptions and benefits
• Store server settings and configurations
• Track game progress and inventories
• Improve stability and performance
• Respond to support requests
• Prevent abuse, fraud, and misuse
• Send important service notifications
• Meet legal and regulatory obligations

5. Cookies & Similar Technologies

SeasonalBots uses cookies and similar technologies for:

• Authentication and login sessions
• Dashboard preferences
• Locale and timezone settings
• Notification preferences
• Website performance and security

For more information, see our Cookie Policy.

6. Data Storage & Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

Data is stored only for as long as necessary to provide our services and fulfil legal obligations.

7. Data Retention

We retain information only as long as necessary to:

• Provide SeasonalBots services
• Maintain account functionality
• Process subscriptions
• Resolve disputes
• Enforce our agreements
• Meet legal obligations

You may request deletion of your data, subject to legal and operational requirements.

8. Data Sharing

We do not sell, trade, or rent personal information.

Information may be shared with:

• Trusted service providers
• Payment processors such as Stripe
• Legal authorities when required by law
• Other parties with your consent

9. GDPR & Data Protection Rights

You may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability

Requests will be handled in accordance with applicable data protection laws.

10. International Transfers

Your information may be processed or stored outside your country of residence. We take reasonable measures to ensure appropriate safeguards are in place when personal data is transferred internationally.

11. Children's Privacy

SeasonalBots does not knowingly collect personal data from children under 13 years of age.

If you believe a child has provided personal data, please contact us so appropriate action can be taken.

12. Third-Party Services

SeasonalBots relies on third-party providers including:

• Discord
• Stripe
• Hosting and infrastructure providers
• Email delivery providers
• Cloud and storage providers

These providers operate under their own privacy policies and terms.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes may be announced through our website, dashboard, or Discord communities.

14. Contact Us

Privacy enquiries:
privacy@seasonalbots.com

Legal enquiries:
legal@seasonalbots.com

Support enquiries:
support@seasonalbots.com